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Customer Support Services

Customer Support Services is responsible for the Statewide Service Desk which includes a call center, support for computer hardware, standard software applications and computer peripherals. Computer Support Services manages the development, support and maintenance of the IT Service Management Support Software (Cherwell), SharePoint and the DEP Intranet and Internet Content Management Sites.  This program area is also responsible for the facilitation of IT related asset management, such as hardware configurations and software licensing.

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