Wastewater Incident Reporting

Wastewater Incident Reporting 

Wastewater incidents, which include plant upsets, bypasses, sanitary sewer overflows (SSOs) and other wastewater spills can pose a threat to the environment and public health. To minimize the impact of a wastewater incident, an owner or operator must provide immediate notification and appropriate response.

Spills greater than 1,000 gallons, or which may threaten the environment or public health, must be reported by the owner or operator to the Florida Department of Environmental Protection (DEP) through a toll-free, 24-hour hotline known as the State Watch Office. This information should also be provided to the district office or delegated local program by phone, email or through the DEP Business Portal SSO reporting tool.

• State Watch Office
•  Spill reporting guidance

Residents and visitors are also encouraged to report any suspected wastewater incidents to the toll-free number.

DEP State Watch Office

1-800-320-0519

In most cases, wastewater spills can be contained and much of the released volume can be recovered for proper treatment. Less than 20% of spills make their way to surface water. If 1,000 gallons or less was released and there was no threat to the environment or public health, the responsible party is not required to contact the State Watch Office. However, they must notify their district office or delegated local program of any unauthorized discharge.

DEP staff follow-up on wastewater incident reports and work with the facility to ensure remedial actions are taken. DEP also works with local health agencies to ensure that appropriate public health warnings are issued immediately. Interested parties may subscribe for updates from the Public Notice of Pollution website. Although timely follow-up and reporting are top priorities, DEP's primary compliance efforts are to prevent spills by ensuring facilities are properly constructed, operated and maintained.

Sanitary Sewer Overflows and CMOM

CMOM stands for Capacity, Management, Operation and Maintenance for sanitary sewer collection systems. The Management, Operation and Maintenance (MOM) Programs Project is a pilot enforcement approach developed by the U.S. Environmental Protection Agency's Region 4 to bring municipal sewer systems into full compliance with the Clean Water Act by eliminating SSOs from municipal sewer systems.

• Information on CMOM or the MOM Program

Frequently Asked Questions

What is the State Watch Office?

The State Watch Office is a situational awareness hub located in the State Emergency Operations Center. The office works around the clock to collect and share information with its emergency response partners. Under Florida Statutes, certain incidents, including wastewater releases, must be reported to the State Watch Office.

Where are the requirements for wastewater spill reporting? 

Wastewater spill reporting requirements are found in rules 62-620.610, F.A.C. and 62-604.550, F.A.C.

What does one do if a wastewater spill is discovered?

A spill should be reported by the owner or operator as soon as practical, within 24 hours of discovery. Residents can also report spills by calling the State Watch Office's toll-free number.

Where does a spill get reported?

Spills of 1,000 gallons or less should be reported by the owner or operator to the appropriate DEP district office or delegated local program, by phone, email or through the DEP Business Portal Sanitary Sewer Spill or Overflow reporting tool.

If the spill is greater than 1,000 gallons, or there are potential impacts to public health or the environment, it should be reported by the facility to the State Watch Office and the district office or delegated local program.

Within 5 days of discovery, a written report must be submitted to DEP. Written reports may be submitted electronically through the DEP Business Portal Sanitary Sewer Spill or Overflow reporting tool.

What is the DEP Business Portal Sanitary Sewer Spill or Overflow reporting tool?

DEP has made sanitary sewer overflow (SSO) reporting more user-friendly for regulated facilities. Reports may now be submitted electronically using the DEP Business Portal Report of a Sanitary Sewer Spill or Overflow reporting tool.  Users can choose to have the system automatically generate a Public Notice of Pollution. However, this tool does not fulfill requirements to notify the State Watch Office.

•  Spill reporting guidance

What information does a owner or operator provide when reporting a spill?

Reporting requirements are included in rules 62-620.610(20), F.A.C. and 62-604.550(2), F.A.C.

• Contact information of person reporting the spill and the responsible party.
• Date and time the discharge (beginning and end).
• Status of the discharge (ongoing or ceased).
• Characteristics of the wastewater spilled or released (untreated or treated, industrial or domestic wastewater).
• Estimated amount of the discharge (in gallons).
• Location or address of the discharge.
• Source and cause of the discharge.
• Whether the discharge was contained on-site, and any cleanup actions taken to date.
• Description of area affected by the discharge, including name of water body affected, if any.
• Other persons or agencies contacted.

What happens after a spill is reported to the State Watch Office?

A copy of the report is emailed to the DEP District Office, Office of Emergency Response (OER), the affected county’s emergency management and the Florida Department of Health. DEP staff follow-up on wastewater incident reports and work with the facility to ensure remedial actions are taken. DEP also works with local health agencies to ensure that appropriate public health warnings are issued immediately. Interested parties may subscribe for updates from the Public Notice of Pollution website.

For more information on spill reporting, contact the appropriate DEP district office or the Water Compliance Enforcement program at 850-245-8585.