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Water and Domestic Wastewater Operator Certification Program

Announcements and Special Information

PSI's Exam Scheduling Contact Information

All Operator Certification Program exams are administered via Computer Based Testing (CBT) through our testing vendor PSI. Once you receive an examination approval letter from the Florida Department of Environmental Protection (DEP), you can schedule online or call 855-557-0617 to schedule your exam. For more detailed scheduling information, please review the Candidate Handbook located on the PSI’s website.

California State University Sacramento (CSUS) Course Change

On Sept. 20, 2019, CSUS dramatically changed its enrollment of the Operation of Wastewater Treatment Plants Volume I. The new Operation of Wastewater Treatment Plants Volume I is now divided into three separate enrollments. Operation of Wastewater Treatment Plant Volume I still consists of only one book. However, completion of all chapter trainings are broken out into three enrollments (Enrollment “A,” Enrollment “B” and Enrollment “C”). A student must complete all three enrollments (A, B and C) in order to meet the DEP requirements for completion of Volume I.

There is no change to the Operation of Wastewater Treatment Plants Volume II. And as a reminder, certificates of completion for both volume I (all enrollments) and II are required to sit for the Wastewater Treatment Plant Operator Class C exam.

GED Acceptance

DEP's Operator Certification Program accepts only General Educational Development (GED) issued by the American Council on Education through an approved GED administrator. In Florida, the approved GED administrator is the Florida Department of Education through its network of public schools and adult education centers. (Please note: Depending on your location, some testing centers are paper or computer based. Enter your ZIP code under Testing Center Information.)



Licensing Process

Florida statutes require anyone who operates a drinking water treatment plant, domestic wastewater treatment plant and/or water distribution system must be licensed by DEP. To qualify for licensure, an applicant must meet minimum educational and work experience requirements for each class of license. A passing score is required on the exam for the type and level license desired.

Step 1: Apply for Exam - I have completed my approved training course and I am ready to take my exam.

  • Examination Information – Applications, deadlines, fees, locations, handbooks and reference material.
  • Veteran Services – The Department of Veteran Affairs offers reimbursement of fees associated with professional licensure exams to qualified veterans. Please contact them for more information.

Step 2:  Apply for License - I have taken and passed my Florida exam and I am ready to get my license.

Renewal Information

If you have not completed your required amount of continuing education, you should begin making arrangements now! Please do not wait until the last minute when all classes are full and unavailable. You may search the status of your CEUs.

Please note that the splitting of CEUs is prohibited. An example of this would be a management course worth 4.0 CEUs. These CEUs cannot be split into 2.0 for water and 2.0 for wastewater if you are dually licensed. If you have any questions regarding this, please call the Operator Certification Program at 850-245-7500.


Need further assistance or information regarding the program?

Operator Certification Program
Division of Water Resource Management
2600 Blair Stone Road, MS 3506
Tallahassee, FL 32399-2400
Phone: 850-245-7500; Fax: 850-245-8410
Operator.Certification@FloridaDEP.gov
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Last Modified:
September 15, 2022 - 2:13pm

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