Announcements and Special Information

Instructor Teaching Class

Transition to E-Licenses

The Operator Certification Program (OCP) is transitioning to using E-Licenses.  The Program is no longer printing duplicate licenses and mailing them out.  In order to receive a copy of your license, you will need to reach the OCP Online Business Portal, Operator Certification Program Activity, and select the request type "Request a copy of my License."  After completing this process, a confirmation email with a PDF       attachment of your license(s) will be sent to the login email and email attached to the operator's profile in our database.  There is no fee associated with this request.  Keep in mind, you will need your Profile Number/ID to complete this process.

PSI's Exam Scheduling Contact Information

All Operator Certification Program exams are administered via computer-based testing through our testing vendor, PSI. Once you receive an examination approval letter from the Florida Department of Environmental Protection, you can schedule online or call 855-557-0617 to schedule your exam. For more detailed scheduling information, please review the candidate handbook located on the PSI website.

California State University Sacramento (CSUS) Course Updates

The CSUS Office of Water Programs has updated their program offerings for wastewater.  CSUS is no longer offering the Advanced Waste Treatment course, which was an Approved Exam Course for the Wastewater Class B examination.  The new Approved Exam Course for the Wastewater Class B Examination provided by CSUS is titled Operation of Wastewater Treatment Plants, Vol 3.  This course includes 2 enrollments, A and B.

General Education Development (GED) Acceptance

DEP's Operator Certification Program accepts only GED issued by the American Council on Education through an approved GED administrator. In Florida, the approved GED administrator is the Florida Department of Education through its network of public schools and adult education centers. (Note: Depending on your location, some testing centers are paper- or computer-based. Enter your ZIP code under Testing Center Information.)

 

Licensing Process

Florida Statutes require that anyone who operates a drinking water treatment plant, domestic wastewater treatment plant and/or water distribution system be licensed by DEP. To qualify for licensure, an applicant must meet minimum educational and work experience requirements for each class of license. A passing score is required on the exam for the type and level license desired. Learn more about the Operator Certification Program (Program Handbook).

Step 1: Apply for Exam - I have completed my approved training course and I am ready to take my exam.

  • Examination Information – Applications, deadlines, fees, locations, handbooks and reference material.
  • Veteran Services – The Department of Veteran Affairs offers reimbursement of fees associated with professional licensure exams to qualified veterans. Please contact that agency for more information.

Step 2:  Apply for License - I have taken and passed my Florida exam and I am ready to get my license.

Renewal Information

If you have not completed your required amount of continuing education, you should begin making arrangements now! Do not wait until the last minute when all classes are full and unavailable. You can search the status of your Continuing Education Units (CEUs).

Please note that the splitting of CEUs is prohibited. An example of this would be a management course worth 4.0 CEUs. These CEUs cannot be split into 2.0 for water and 2.0 for wastewater if you are dually licensed. If you have any questions regarding this, call the Operator Certification Program at 850-245-7500.

Need further assistance or information regarding the program?

Operator Certification Program
Division of Water Resource Management
2600 Blair Stone Road, MS 3506
Tallahassee, FL 32399-2400
Phone: 850-245-7500; Fax: 850-245-8410
Operator.Certification@FloridaDEP.gov

Last Modified: Thursday, May 15, 2025 - 01:37pm